Women walking the Dorset landscape

Privacy Policy

Findlater and Sisters are committed to complying with GDPR.  This privacy policy explains how we use your data, what we use it for and who we share it with. We will only collect information from you that we require in order to provide you with the best experience.

Personal information may be used for any purpose associated with the operation of an event you have booked.  The information may be disclosed to agents, service providers or other suppliers as necessary or as the law requires to the emergency services.

Type of data that could be collected and processed:

Personal details: Your name or nickname that you have used in Ticket Tailor

Sensitive data: On every event we request from you personal information that is more sensitive, such as: full name, date of birth, address, mobile number, medical conditions, allergies, dietary requirements, next of kin contacts – this is only requested and used with your consent – this also applies to anyone else on the same booking when such information is provided.

We limit any sensitive personal data we collect to the minimum possible. Unless we have a specific lawful reason to use this information, we will ask for your consent to collect it.

Communication details: Any questions, advice, comments, feedback, complaints provided by you in the process of communication with our staff.

Retention Period: We will only keep your personal data for as long as necessary to fulfil the purpose we collected it for, including for the purpose of satisfying any legal accounting or reporting requirements.

By law we have to keep basic information about booking and our customers for six years for legal claims and tax purposes.

Sharing Personal Data: In order to provide you with our services, we may share your personal information with third parties such as accommodation providers, transport companies, activity providers.  All third parties are required to equally respect your privacy and to treat your personal data in accordance with the law.

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